BBB Trust Score combines the tried and true with the new and innovative to advance trust in businesses and organizations. By measuring the system of trust inside their operation, together we develop a plan to lift it up.
Raising trust helps businesses and organizations reach their peak potential, improves performance with a happier team, and makes a more meaningful impact in the community.
Leadership drives a culture inspired by their character and actions.
A culture of honesty, integrity, values and purpose motivates the team to perform and make more customers happy.
Chairman & CEO, Heartland Bank
2012 Torch Award for Ethics Recipient
When trust rises, organizations soar
BBB is in the trust business. Our research shows that being a
trustworthy organization matters now more than ever. Indeed,
organizations with high levels of trust outperform in their
industry, attract top talent, and positively impact the community.
Measuring trust within an organization
By using BBB Trust Score annually, organizations develop a
process of reviewing and optimizing for levels of trust in
areas of character of leadership, culture, customers and
community. Metrics and a detailed report drive consensus,
understanding and a fresh way to create incremental change.
BBB resources, best practices and stories guide the path.
To build trust, BBB has developed BBB Trust Score, a web application
to scientifically measure trust inside organizations.
Start with trust, stand with us
BBB Trust Score is currently available to limited accredited
businesses in North America as we refine this powerful
platform with a handful of local BBBs. To learn more,
connect with your local BBB to ensure you qualify as an Accredited Business.
If you have any questions about the BBB Trust Score, please fill out the form to contact the Better Business Bureau serving Central Ohio directly, or call us at (614)-486-6531.